It's Time to Get Serious about Business Retention
Business retention.
Business retention and expansion (BR&E).
Business expansion and retention (BEAR).
Customer satisfaction.
After care.
It doesn't matter what it's called, it's time to get serious – really serious – about the business of business retention.
An unprecedented recession and an uncertain recovery are forcing companies everywhere to
re-think every aspect of their operations. Many of your most important companies are facing issues that directly impact their ability to survive rapidly changing market conditions. Still others face opportunities to grow, capitalizing on challenging economic times.
More than ever before, a sound business retention program gives your organization a head start in helping companies to stay, grow and thrive in your community. By pro-actively building strong relationships with business owners, it provides the foundation for strategically allocating resources to growth-oriented companies that want to enhance workforce, adopt new technologies, increase profitability and compete globally.
Systematic outreach to existing businesses can do even more – it can provide tactical direction for attraction and entrepreneurial opportunities.
It's not business as usual. It's time to make business retention the foundation of your economic development efforts.
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A Strategic Asset…
A Competitive Advantage
The ExecutivePulse™ Business Intelligence System is an online CRM (customer relationship management) software system with database and communication features that improve the effectiveness of your economic development activities.
With ExecutivePulse, you can:
- Manage and track all interactions with key employers.
- Communicate and collaborate with partner organizations.
- Monitor service delivery for maximum reliability.
- Use powerful reporting features to turn data into knowledge and intelligence.
- Add users at no extra charge.
- Implement easily–no downloads or additional hardware is required.
In communities across North America, ExecutivePulse software is proving to be a strategic asset and distinct competitive advantage in difficult economic conditions.
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